Privacy Policy

Safar Rating ("we", "our", or "us") is a Shopify application that helps merchants collect, manage, and display product reviews and ratings on their online stores. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our application.

By installing and using Safar Rating, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not install or use our application.

Store Information

When you install Safar Rating, we collect the following information from your Shopify store:

• Store name and domain
• Store owner email address
• Store timezone and currency settings
• Product information (titles, descriptions, images, IDs)
• Order information for review verification purposes

Customer Information

We collect information from customers who submit reviews:

• Customer name (as provided in the review)
• Customer email address (for verification purposes)
• Review content including ratings, text, and uploaded images
• Purchase verification data

Automatically Collected Information

• IP addresses and browser information
• Device type and operating system
• Usage data and analytics within the app
• Timestamps of actions and interactions

We use the collected information for the following purposes:

Purpose	Description
Service Delivery	To provide, operate, and maintain the Safar Rating application
Review Management	To collect, display, and manage product reviews on your store
Verification	To verify that reviewers have purchased the products they review
Communication	To send review request emails and notifications to customers
Analytics	To provide merchants with insights about their reviews and ratings
Improvement	To improve and optimize our application features and user experience
Support	To provide customer support and respond to inquiries

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our application, such as cloud hosting providers and email delivery services. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure cloud infrastructure with reputable providers
• Regular backups and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide you with our services. Specifically:

• Store Data: Retained while the app is installed and for 48 hours after uninstallation
• Review Data: Retained as long as the associated store account is active
• Customer Data: Retained until the customer requests deletion or the store uninstalls the app
• Analytics Data: Aggregated and anonymized data may be retained indefinitely

When a store uninstalls our app, we delete all associated data within 48 hours in compliance with Shopify's requirements.

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have certain data protection rights:

Right	Description
Access	Request a copy of the personal data we hold about you
Rectification	Request correction of inaccurate or incomplete personal data
Erasure	Request deletion of your personal data ("right to be forgotten")
Restriction	Request restriction of processing of your personal data
Portability	Request transfer of your data in a structured, machine-readable format
Objection	Object to processing of your personal data for certain purposes
Withdraw Consent	Withdraw consent at any time where we rely on consent to process data

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Safar Rating uses minimal cookies necessary for the operation of the application:

• Session Cookies: Used to maintain your authenticated session within the app
• Preference Cookies: Used to remember your app settings and preferences
• Security Cookies: Used to prevent fraud and protect the application

We do not use third-party advertising cookies or tracking pixels. Any analytics we collect are first-party and used solely to improve the application.

Safar Rating is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 16 has provided us with personal information, we will delete such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new effective date
• Sending an email notification to store owners for significant changes
• Displaying a notice within the application

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries or to exercise your data protection rights, please email us with the subject line "GDPR Request" and include your store domain and specific request.